The Fund

The E.ON Next Energy Fund has been created to help our customers (including Sainsbury Energy) who are experiencing financial hardship and are struggling. There are two ways this fund can help and support you:

  1. The first option is to help with paying your gas and electricity bills through grants, helping you to become financially stable and more importantly, getting you back in control of your finances.
    • To be considered for this help, you’ll need to show that you’re committed to being financially stable by making regular payments over a three-month period for ongoing usage before receiving an award.
    • The grants are awarded so that you can take control of your finances by clearing your household energy debts and to help you meet your future bills.
    • We use a three-month Provisional Award Scheme for grants. This means that to receive an award, you’ll need to show your commitment to achieving financial sustainability by making payments for your current usage. Once we’ve let you know that you’ve been successful for a provisional award, you’ll need to contact E.ON Next to set up a payment plan, check you’re on the best tariff for you and chat through energy efficiency advice and support that could help you to reduce your bills in the future.
    • While you’re making your ongoing payments, we’ll suspend any debt. Then once you’ve made sufficient payments and the award is confirmed, the debt will be cleared. If however you don’t keep up with the payments, the award will be withdrawn and the debt, together with any further debt which has accrued over the three months will remain.
  2. The other option is to provide a replacement appliance such as a cooker, fridge, fridge-freezer or washing machine if yours has broken or poor condition.

What will I need to provide?

For a grant towards bills

To complete your application, there are some details that we’ll need from you like your E.ON Next account number and a recent meter reading so that we can make sure that the balance due is up to date. We may also need to ask for some of the following information:

  • Proof of all household income for yourself and anyone living with you for the current tax year.
  • All pages from the Department for Work and Pensions (DWP) stating your entitlement to a benefit and the amounts due to be paid for the current tax year.
  • Pension letters for State or private pensions.
  • Medical confirmation from the organisation that referred you to the fund or a medical DS1500 form or medical confirmation from a consultant or your doctor.
  • Please note all supporting evidence must be less than three months old with the exception of Department for Work and Pensions (DWP) annual benefit letters, for example, State Pension and Child Benefit letters. All documents must clearly show name and address details as well as the amounts currently being received for the current tax year.

For a replacement appliance

To complete your application, you’ll need to know your E.ON Next account number. Depending on your circumstances, we may ask you to show us:

  • Proof of all household income for yourself and anyone living with you, for the current tax year.
  • All pages from the Department for Work and Pensions (DWP) stating your entitlement to a benefit and the amounts due to be paid for the current tax year.
  • Pension letters for State or private pensions.
  • Medical confirmation from the organisation that referred you to the fund or a medical DS1500 form or medical confirmation from a consultant or your doctor.
  • Please note all supporting evidence must be less than three months old with the exception of Department for Work and Pensions (DWP) annual benefit letters, for example, State Pension and Child Benefit letters. All documents must clearly show name and address details as well as the amounts currently being received for the current tax year.
  • Information around the current condition of your white good(s).

The Fund recommends all applicants seek money advice before applying, to help negotiate with any other creditors and maximise welfare benefits and income.


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The E.ON Next Energy Fund is managed on behalf of E.ON Energy by Charis Let’s Talk.